All of the team members are always helpful and courteous.  I really appreciate all they do.

Alex did a great job!  Courteous and professional.

Fernando is extremely hard working, devoted, honest and knowledgeable – always on the move.

They listen to me, my concerns, my ideas and suggestions for improvements. I matter as an employee.

We are very pleased with our apartment and rest assured knowing that if a maintenance issue arises, we can contact the office for maintenance. We feel we received a great deal on our home with great value added including the resident activities (even though our schedules prevent us from attending as much as we like), the amenities, the guest apartment available to reserve, and the location of our home in close proximity to all the surrounding neighborhood attractions. We are Happy Campers Here!!!

Stacy, Beverly, Casey & Cecilia are the best management team of all apartment communities in the state of Kentucky!  We love our apartment!

Bill had excellent service knowledge. He came in with great attitude and willing to help. He is an asset to your team. Thank you!

Living at Crown Forest is great! I have lived here over 2 years and it is set back in the woods and is so quiet and safe. The maintenance is continual. The pool, waterfall, sidewalks, landscaping, everything is well cared for. Residents can even make their own flower bed outside their first floor apartments. The office staff has always taken good care of my needs. They are so patient receiving packages for the tenants and never make your feel like you are bothering them. I know my neighbors in my unit and we are like family. The apartment is truly the best in Lufkin and I would recommend it to anyone and I have.

Amy was very friendly and helpful.  Thank you so much for the best customer service.  Please keep this up because you don't get to see this in other places.

Clean and quiet community. Office staff are very friendly and attentive. Maintenance takes care of any problem quickly. Great neighborhood to live in.